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Skincare for Sensitive Skin

Sensitive skin can sting, flush or feel tight at the slightest change. Our sensitive skin products are made to calm, not provoke: a mild face wash, a face wash for sensitive skin with rose, a soothing cream and a toner and mist. Hyaluronic acid restores hydration, sandalwood helps soothe the look of redness and rose hydrolat cools reactive skin.
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Gentle, Natural Skincare for Sensitive Skin

Still looking for the best cleanser for sensitive skin, one that doesn't leave your cheeks hot and tight before you've even reached for the towel? It's a familiar story with sensitive skin, and why we kept our range short. It starts with our face wash for sensitive skin, a light gel made with sandalwood, jojoba and glycerin. Our sensitive skin toner follows with hyaluronic acid, aloe and oat, and our moisturiser for sensitive skin brings aloe, babassu and cocoa butter. We round it off with a gentle scrub, a weekly mask and two rose waters. Every product has a natural scent, from essential oils and added fragrance to the rose itself. That's why we always suggest a patch test before anything new goes on your face.

Which of Our Sensitive Skin Products Is Right for You?

Your concernProductKey ingredients
Stinging or tightness after cleansingHydrating Gentle Face Wash for Dry & Sensitive SkinOur mild face wash is a light gel with sandalwood, ylang ylang, jojoba, babassu and glycerin. It also contains patchouli, lavender, jasmine, black pepper, ginger, and cinnamon. Patch test first.
Skin that feels thirsty and hot after washingHydrating Face Toner for Dry & Sensitive SkinOur toner blends hyaluronic acid, aloe, oat kernel, calendula, willow bark, glycerin and sandalwood. It contains lactic acid (a mild AHA) and Parfum, so wear SPF by day.
Redness on face and a hot, tight feelingHydrating Face Cream for Dry & Sensitive SkinOur soothing cream contains aloe, babassu, jojoba, cocoa butter, sea kelp, and saccharide isomerate. Scented with essential oils including sandalwood, frankincense, ylang ylang and lavender.
Rough textureGentle Face Scrub for Dry & Sensitive SkinOur scrub uses fine bamboo with babassu, jojoba, aloe, cocoa butter and sea kelp. It contains essential oils, including jasmine, lavender and cedarwood. Use a light touch.
Skin that feels dry and dehydrated by the end of the weekSandalwood & Hyaluronic Acid Hydrating Face MaskOur weekly mask pairs pink clay, which gently purifies without over-drying, with hyaluronic acid, shea, avocado, babassu, and jojoba to help replenish dehydrated-feeling skin. Contains Parfum, so patch test first.
A toner with the shortest possible labelRose Hydrolat Floral WaterOur simplest product: Rosa damascena flower water is the only ingredient listed. It carries the natural scent of rose.
A quick cool-down during the dayRose Hydrolat Floral Water Spray MistOur mist is water and rose flower water with a mild preservative. Its label also lists citronellol and geraniol, rose's natural scent compounds.

Why Choose Our Sensitive Skin Range

  • Made for dry and sensitive skin. Our face wash, toner, scrub, cream and mask are all dermatologically tested, and the first four carry 'Dry & Sensitive Skin' in their names.
  • Hydration that stays put. Our sensitive skin toner pairs hyaluronic acid with glycerin to draw water into the skin, and our sensitive skin moisturiser helps hold it there.
  • Honest about scent. None of the range is fragrance-free. Every essential oil is named on the ingredient list, so you can check for anything that has bothered your skin before.
  • Vegan and cruelty-free. Like everything we make, every product here is PETA certified.

How Do You Build a Routine for Reactive Skin?

Looking after reactive skin mostly comes down to doing less, consistently. Three steps, morning and evening, is enough, with the extras added once things settle. Give any change four to six weeks.

StepHow oftenWhy
1. Wash: Hydrating Gentle Face WashMorning and eveningUse lukewarm water and your fingertips, then pat dry with a soft towel. Our gentle face wash should leave your skin soft, never squeaky.
2. Tone: Hydrating Face Toner, or Rose Hydrolat Floral WaterMorning and eveningPress it in with your palms instead of rubbing with a pad. Our toner contains lactic acid, so if it tingles, switch to our rose water for a few days.
3. Cream: Hydrating Face CreamMorning and evening, after toningOur soothing cream spreads best while skin is still slightly damp. Use a small amount on the face and neck.
4. Sun protectionEvery morningWe don't include SPF in our skincare, and lactic acid can make skin more sensitive to the sun. Finish with a broad-spectrum sunscreen.
5. Rose Hydrolat Spray MistAs neededKeep our mist in your bag for a few sprays when your skin feels hot or tight, over bare skin or make-up.
6. Exfoliate: Gentle Face ScrubOnce or twice a weekStart once a week and press lightly, as our label advises. Skip it on days your skin stings or is broken.
7. Mask: Sandalwood & Hyaluronic Acid Hydrating Face MaskOnce or twice a weekSmooth over clean skin, rinse with lukewarm water and follow with your cream. Contains Parfum, so patch test first.

Ayurvedic Ingredients for Reactive Skin

IngredientWhat it doesWhere you'll find it
Sandalwood (chandan)One of Ayurveda's classic cooling ingredients, used to help calm flushed-looking skin. Our sandalwood skin care collection has the full line-up.Face wash, toner, cream, scrub, mask
Aloe veraLight and cooling. Helps skin feel soothed and refreshed.Toner, cream, scrub
Rose (Rosa damascena)Ayurveda counts rose as cooling too. Rose water helps skin feel refreshed and soothes the look of redness.Rose Hydrolat Floral Water, Spray Mist
Hyaluronic acidHelps skin hold onto water, so it feels less tight throughout the day.Hydrating Face Toner, Hydrating Face Mask
Jojoba, babassu, shea, avocado and cocoa butterSoftens skin and supports the skin barrier by slowing water loss.Face wash (jojoba, babassu), cream, scrub, mask (shea, avocado, babassu, jojoba)
Pink clayHelps purify gently without over-drying.Hydrating Face Mask

How Should You Introduce New Skin Care?

  • Read the whole ingredient list. If lavender, cinnamon or another essential oil has bothered you before, look for it by name. We list each one on our labels.
  • Patch test first. Dab a little behind your ear or on your inner arm once a day for two or three days. If you see redness, itching, or swelling, it's not for your face.
  • Add one product at a time. Leave about a week before adding the next, so if your skin reacts, you'll know which product caused it.

Sensitive Skin and the British Weather

Hard water, common in the south and east of England, can leave reactive skin tight after washing, so tone straight after you cleanse. Central heating dries the air in autumn, so keep our Spray Mist on your desk. In summer, keep up the SPF even on grey days.

Shop our range above, or get the full routine for less with one of our skin care sets. If tightness and flaking are the bigger problem, see our dry skin products, and for fine lines, our wrinkle care. You'll find more rose waters among our face toners, and every cream we make in moisturisers.

FAQ

What's the best cleanser for sensitive skin?

We'd look for a gentle cleanser that leaves your face soft, never squeaky, used with lukewarm water and your fingertips. Our own face wash for sensitive skin is the Hydrating Gentle Face Wash, a light gel with jojoba, babassu and glycerin. It does contain essential oils, so please patch test it first. You can compare all our face washes by skin type.

What's the best moisturiser for sensitive skin?

One that feels comfortable as soon as you apply it and helps your skin hold onto water. Our Hydrating Face Cream is the sensitive skin cream we'd reach for: a calming cream with aloe, babassu, jojoba and cocoa butter. We can't call it a hypoallergenic moisturiser, though. No cream can promise nobody will react, and ours contains essential oils, so patch-test it first.

What causes sensitive skin?

Usually a mix of things: genes, a skin barrier that loses water too easily, harsh or heavily scented products, over-exfoliating and the weather. Common sensitive skin symptoms are stinging, burning, itching and tightness. If they last more than a few weeks, or come with bumps, swelling or broken skin, see your GP or a pharmacist. They can check for eczema or contact dermatitis and advise on any sensitive-skin treatment you need, which a cosmetic can't offer.

Why do I get a red face so easily?

Heat, cold wind, hot drinks, spicy food, alcohol, exercise and stress can all bring on redness on face and cheeks, especially when your skin is already dry or irritated. Daily SPF helps, and the sandalwood in our cream and our rose waters help soothe the look of redness. If the flushing lasts, keeps coming back or comes with bumps or visible veins, it could be rosacea, so see your GP.

Can skincare help with skin barrier repair?

No cosmetic can promise to fix a damaged skin barrier, but the right routine can support it as it recovers. Cleanse gently, pause scrubs and acid products for a while, and moisturise morning and night. Our toner's hyaluronic acid and glycerin draw in water, and the jojoba and babassu in our cream help slow its loss.

Are your sensitive skin products fragrance-free?

No, and we'd like you to know that before you buy. Our face wash, toner, scrub and cream all contain essential oils, and our toner and mask also contain Parfum. The Rose Hydrolat Floral Water lists only rose flower water, but rose has its own natural scent, and the Spray Mist lists the rose compounds citronellol and geraniol. So if you need a fragrance-free moisturiser, ours isn't the one. Otherwise, patch test each product and check its full ingredient list.